| advertising. You may think you're saving money by cutting back, but, you will find yourself making up for it and then some with a last minute, poorly executed
marketing blitz conducted during a desperate moment.
Advertising. It's all about visibility. While you may not be
able to afford a full-page ad in the newspaper, there are many
ways to advertise, so consider HOW to make the most of a limited
budget. An example is to co-op your advertising with a shop
neighbor, or your favorite vendor, anyone with a complementary
product, and with the same customer audience.
Targeted press releases and calls to editorial staffers can go a long
way, and the publicity is free. Work to get published in trade magazines
and local publications. You can also look for opportunities
to be included as an expert in other media outlets - TV, radio or
the Internet.
Don't Cut Your Prices. Slashing the cost of your services
sends a horrible message to customers. Your value does not diminish
because of lean times. Focus, instead, on customer satisfaction
and delivering the most you can for the dollar you are charging.
Expand Your Territory. The services you provide may be
fresh and innovative in a neighboring market. Don't be afraid to
look for business in another state or even internationally.
4. CATER TO YOUR CUSTOMERS.Recognize those who have been your loyal customers. Listen
to what they are saying, and pay more attention to their buying
habits. Customers become more discriminating in tight economic
times, especially when it comes to cost. They do more comparison
shopping. How do you stack up? Be sure to add value to your
products or services, such as offering e-coupons, a free service
call following a large purchase, or free shipping. Ask your favorite
customers for reviews of your products or service. Post these
comments on your web site.
5. USE TECHNOLOGY. It can help you do more for less money. Conference calls, rather
than business travel, online payroll services, tele-commuting are only
a few options for using technology to save on business expenses.
Great ideas and methods for doing business are born of necessity,
so look for those 'gems' which result from times such as these.
Now is a good time to put that blank sheet of paper in front of you
and rethink your business from scratch, and if you have the courage,
to act on it....Higher costs may actually be a positive answer
if those costs produce what the marketplace wants. |